Customer Satisfaction Survey 
 
 
 
We are constantly trying to improve our customer service and we are interested to find out what you thought of the service we provided to help us improve our services in the future.

We would therefore very much appreciate it if you could tell us about your experience by completing a short customer satisfaction survey.

By filling out this survey you agree that we will process your data in line with the purposes agreed above and NHS Digital's Privacy Notice.

The data that we receive will be anonymised and routinely published. 
 
 
 
 
If applicable, please could you provide the reference number that your request related to?
 
 
 
 
 
 
From the list below, please can you select the area which your request related to?*
 
Primary Care Workforce
Secondary Care Workforce
Other
 
 
 
 
 
The following questions will ask for your views on our service on a scale of 1 to 5, with 1 being ‘Extremely Unsatisfied’ and 5 ‘Extremely Satisfied'.
  
How satisfied or dissatisfied were you with the way in which your request was dealt with?*
 
1
2
3
4
5
 
 
 
 
How satisfied were you with the timeliness of the response?*
 
1
2
3
4
5
 
 
 
 
 
 
 
If you received any data from us, how do you plan to use it and what benefits do you hope to see?
 
 
 
 
 
If applicable, please can you state how satisfied you were with the format and presentation in which your data/analysis was provided?*
 
N/A
1
2
3
4
5
 
 
 
 
Do you have any suggestions for how this service could be improved?
 
 
 
 
 
 
 
 
 
You can submit this survey anonymously, but we would be grateful if you could provide your contact details in case we have any queries. Please note if you have asked a question in your feedback then we will only be able to respond if you do include your details.

We respect your trust and protect your privacy and therefore will never sell or share this data with third parties and will only use your information to contact you regarding your response. We will store any personal data for 3 months. After that point, all personal elements will be deleted. You have the right to withdraw from the survey at any time. You also have the right to withdraw personal information once you have completed the survey.

If you do change your mind about sharing your information with us, please contact enquiries@nhsdigital.nhs.uk with subject "Data, Insights and Statistics".  
 
 
 
Email address
 
 
Name
 
 
Organisation Name